A little help goes a long way.

EN/FR: both published

Automations basics

Draft, activate, and what triggers actually fire.

Open Automations to create a draft. Nothing runs until you activate it.

Triggers must match real workspace events (lead created, booking confirmed, request created, and others listed in the builder).

A failed run appears on the Runs tab — fix the step; do not invent a provider webhook that is not listed.